Frequently Asked Questions
General Questions
We cater to a wide range of events, including weddings, corporate events, birthdays, graduations, festivals, and private parties.
We are based in the San Fernando Valley and serve all of Los Angeles County, including cities like Mission Hills, Calabasas, and Hollywood.
Yes! Our team will handle delivery, setup, and breakdown for all rentals, ensuring a stress-free experience.
We recommend booking as early as possible, especially for peak event seasons, to ensure availability.
Rental Items and Policies
Most of our items are rented on a per-event or daily basis. Please check specific item details for rental time slots.
Yes, we can provide photos and detailed descriptions of our items. Contact us to arrange a virtual consultation if needed.
Customers are responsible for any damages incurred during the rental period. Fees may apply depending on the extent of the damage.
Yes, we provide customizable packages for events to help you save money while meeting your needs. Contact us to discuss package options.
Booking and Payment
A 10% deposit is required at booking to secure your reservation, with the remaining balance due before the event date.
Yes, you can cancel up to 24 hours before your event to receive a full refund of your deposit.
We accept cash, credit cards, and online payments. Please contact us for specific payment details.
Event Day
We aim to arrive at least 1-2 hours before your event to set up and ensure everything runs smoothly.
You don’t have to worry about anything! Our team will handle the breakdown and collection of rented items.
Please contact us as soon as possible. Extensions may be available, subject to availability and additional fees.
